Support Page Content
CSU Learn & Required Training
CSU Learn (provided by SumTotal/Skillsoft) is the online learning management system used by all Sac State employees for mandatory compliance training. Beyond compliance, CSU Learn offers over 11,000 professional development courses, 22,000 books, and 65,000 videos on leadership development, business skills, technology and developer tools, and career journeys. Explore these resources to enhance your skills and knowledge!
Sacramento State has teamed up with LinkedIn Learning and CSU Learn to offer employees 24/7 access to high quality online trainings. Courses are taught by industry experts and new content is updated daily.
CSU Learn Service Request
Service Ticket
Need help? Please enter a service ticket using the button below, and a member of the L&D team or the Chancellor's Office will assist you.
Please include:
- The name of the course you are having issues with
- Your name, email, and best way to contact you
- Whether you are using a Sac State issued computer or personal computer
- Whether you are using a PC or Mac, which browser, and let them know whether or not you have enabled pop-ups
Compliance Training Requirements
Employees of Sacramento State are required to complete several mandatory trainings to be in compliance with federal and/or state law, and California State University policy. Employees may also be assigned additional trainings based on their specific role and duties.
Please use the link below to review the list of mandatory compliance trainings assigned to employees, when they are assigned, how long employees have to take the trainings, and how often the trainings must be repeated to remain in compliance.
Compliance Training Assignment
- Mandatory trainings are auto-assigned by CSU Learn, and employees receive emails from the system with training links and instructions.
- Employees receive email reminders until the course is recorded as completed.
- When an employee is due to complete a training again (called recertification), the employee will receive an email from CSU Learn approximately 30 days prior to the expiration date of the certification.
- Email reminders are sent each week until the training is completed.
- In the event certification expires, the employee will receive expiration notices with requests to complete the course to remain in compliance.
Accessing CSU Learn
Employees log in to the My Sac State employee portal, navigate to the Employee Center, then select CSU Learn to enter their personalized training hub.
Browser advisory: Use only Google Chrome or Mozilla Firefox to access CSU Learn. Do not use Internet Explorer, Safari, or Microsoft Edge. Using browsers other than Chrome and Firefox may result in the system not registering training completion.
Skills Bundles and Career Journeys in CSU Learn
CSU Learn Bundles
CSU Systemwide Learning and Development has curated a variety of learning bundles on various topics such as building relationships, teams and hybrid teams, communication, problem solving, decision making, and others.
To access learning bundles
- Once logged into CSU Learn, click on Library.
- Under Topics, click on CSU's Professional Development.
- Click on the name of the learning bundle that interests you to view courses related to that topic.
CSU Learn Career Development Journeys
Employees wishing to develop skills used in a particular career are welcome to participate in an online Career Development Journey. There are over 40 career-specific journeys available for employees to discover. Each journey is a series of fun, interactive courses focused on skills development for a particular career path.
To access career journeys
- Once logged into CSU Learn, click on Library.
- Under Topics, select Skillsoft Percepio Content.
- Select Filters, then click on Journey.
- Scroll through the Journeys to identify the relevant career.
- Click on the three dots to the left of the Journey title and choose Start.
CSU Learn FAQs
Employees can find answers to commonly asked questions about CSU Learn in the following ServiceNow library articles and links from the CSU's Tutorial site:
Using CSU Learn
- CSU Learn Guides and Tutorials
- How to Use CSU Learn (including steps to log-in, launch and start trainings)
- How to Register for a Class
- The Difference Between "Retake" or "Review" Training
- Manager Dashboard - Guide for managers on how to monitor compliance training progress for direct reports
Accessing CSU Learn
- Access for New Sac State Employees
- Access for Sac State Student Assistants
- Access for Auxiliary Student Assistants
- Access for Campus Volunteers
Transcripts and Completion Certificates
Error Messages
CSU Learn Stakeholder Assistance
Learner questions: Sac State CSU Learn Service Ticket
Assign training to students: Email servicedesk@csus.edu and ask IRT to assign the ticket to Yuan Liu.
Assign training to state-side employees: Sac State CSU Learn Service Ticket
Stakeholder assistance: