Support Page Content
Web Publishers: Essential Information
Essential Information
The "WCM" (Web Content Management system) hosts the majority of online content in the CSUS ecosystem.
Web & Mobile Services provides an online library of instructional material for the WCM you can reference in the Web Publishing Knowledge Base.
Web Publishing Knowledge Base Articles
Siteimprove can help you manage the quality and accessibility of your web content.
Becoming A WCM Publisher
If you or a member of your team need access or specific provisioning to the Web Content Management system (WCM), have your manager complete the Request WCM Access form on your behalf. Additionally, all users must first complete an online Canvas course, demonstrating an acceptable level of understanding of accessibility standards and usability best practices prior to being provisioned into the WCM.
- Web Publisher Canvas Course
- Request WCM Access (may require Dean/designee approval)
Important
- Completing this course is required to gain edit permissions.
- Bi-annual recertification will be required to maintain publishing privileges.
- If you are not provisioned, you can contact the Web Publisher in your area to make changes to your website or submit a service ticket.
- Additional steps are required to manage a campus Trumba events calendar.
Additional Training & Support
We are happy to provide training and consultation, better preparing you for working on your department or college webpages.
For general inquiries about web publishing, please submit an IRT service ticket.
You can also attend workshops or open labs that the IRT Web & Mobile Services team hosts on a regular basis. View the training calendar for the full schedule and to register to attend.
How to Request New Web Pages
If you are looking to request a new web page, please review the information in the Requesting New Pages Knowledge Base article and include it when submitting the service ticket.
- Review requirements for Requesting New Web Pages.
- Review the site inventory to confirm a similar page doesn't already exist.
- Request a New Web Page
Web Analytics & Web Performance
Web analytics and web performance are essential for identifying issues and trends, enabling you to make informed improvements on your website. There are two main tools available for use—the Web Analytics Dashboard and Siteimprove. Learn more about these tools on the Web Analytics & Web Performance Page.
WCM Template Guide
When creating a webpage in the WCM, you can choose from several templates. The WCM Template Guide highlights each template’s content options. To view the guide, you must be logged in to the VPN.
Campus Web Address Guidelines
Web Publisher Meeting Recordings
Before the beginning of each semester, the Web & Mobile Services team hosts a Web Publisher Meeting to review new features in the WCM and answer any questions from our web publishers. You can watch recordings of past meetings below.