Support Page Content
Business Process Management
Business Process Management (BPM) applications allow you to manage your day-to-day operations, fulfill requests more efficiently, and communicate better.
Are you think about improving your operations with any of these things?
- Collecting standardized information
- Enhancing data and information security
- Automating workflows, approvals, and tasks
- Monitoring processes and communicating updates.
What We Do
Digital Workflows
OnBase
Scan, upload, organize, and manage paper documents and forms electronically. OnBase uses digital workflows to combine different information sources, and protects against unauthorized access, and keep sensitive data secure.
Service Management
ServiceNow
ServiceNow is used by the university IT community to receive requests and deliver services to the university. It provides you with a single point of contact and simplifies the complexity of knowing who to contact and how.
Expense and Travel Management
Concur
Managed by Accounts Payable, Concur is the University's primary service for making travel requests, travel reservations, and submitting travel expense reports.
Project Management
Service Now and Google Looker Studio
Service Now and Google Looker Studio are used by IRT to track, review, and manage projects in a systematic way. From complex to simple projects, these tools allow us to manage resources and keep the campus community up to date on the projects we're working on.
Customer Relationship Management
EAB
Managed by the Student Affairs, EAB is used by the campus community to schedule appointment for student services such as academic advising and peer tutoring.