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Hornet Tickets Division of Administration & Business Affairs

Support Page Content

Mobile Ticketing

How to purchase tickets to events

  • Online
    Click here to see full range of tickets available
  • In person
    In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F. At events, subject to availability, hours vary from 30-60 minutes in advance for most events, 4 hours before football games.

Ticket Delivery Methods

All tickets have a $2 added fee regardless of delivery method.
  • Mobile Delivery - No additional fees
    • Must use either Apple Wallet or Google Wallet to download tickets
  • Will Call - additional $2 per order
  • Mail - additional $5 per order (if more than 10 days before event)

PLEASE NOTE: We do not offer any print-at-home tickets at this time.

FREE TICKETS/DISCOUNTS for Students, Faculty & Staff

All free Sacramento State athletic tickets must be claimed through our ticketing system.

  • Please login with your Sacramento State credentials
    Click here to login
  • All discounted ticket offers are found under the Student/Faculty/Staff Tickets menu
    If you click Buy Tickets from the menu, you will exit the discounted ticket offer area. Please go to the menu and select "Student Tickets" to return (Even Faculty/Staff will go to this link!)
  • Follow prompts to complete your transaction
  • Be sure to download tickets to your wallet, or follow transfer instructions below if sending tickets to someone else

Student Ticketing Tips:

  • Select "Student Guest Offer" to purchase up to 4 discounted guest passes per football game ($12 each)
  • If students are entering separately from their guests, purchased tickets may be transferred (see Ticket Transfer section below)
  • Student comps are not transferrable

Digital Ticket Download Instructions

download-to-wallet.jpg

  1. To locate your digital ticket, please SIGN IN here
  2. Tap the 3 horizontal lines to open the menu
  3. Tap “My Account”
  4. Tap the ticket you’re adding under “My Upcoming Events”
  5. Tap the icon for the digital wallet associated with your phone’s operating system
  6. Add to digital wallet (usually takes a few screens)
  7. Present QR code in wallet at event to enter

How to Transfer a Ticket

4 screenshots show the steps towards transferring a ticket
Instructions to initiate a transfer:
  1. To locate your digital ticket, please SIGN IN here
  2. Tap the 3 horizontal lines to open the menu
  3. Tap “My Account”
  4. Select “Transfer Tickets”
  5. Select the > next to the Event with the tickets you're going to transfer, click the box(es) next to the ticket(s) you're transferring
  6. Enter the Mobile Number for the person you're transferring to, or click "Use Email Instead" at the bottom to send via email.
  7. Review Information and click "Transfer (#) Ticket"
  8. Tranfer Summary is shown, with a link "Back to My Account"
  9. If a transfer needs to be canceled, from "My Account," locate "Pending Transfers" under "My Upcoming Events," click the > next to the transfer and click "Cancel Transfer," then confirm.

    **PLEASE NOTE: Transfers are not done through your digital wallet. You must complete the process through a browser via "My Account" after logging in to your ticketing account.

    Ticket Transfer Instructions - Downloadable PDF
A walk through of a ticket transfer for multiple events
  • Tickets from multiple events may be transferred together, but please note, cancellations cannot be made individually.

Tickets from multiple events may be transferred together, but please note, cancellations cannot be made individually.

Students, faculty and staff should click the box to login with single-sign on credentials. All other guests may enter their email address.
  • Students, faculty and staff should click the box to login with single-sign on credentials. All other guests may enter their email address.

Students, faculty and staff should click the box to login with single-sign on credentials. All other guests may enter their email address.
Please click the 3 horizontal lines in the corner to open the menu
  • Please click the 3 horizontal lines in the corner to open the menu

Please click the 3 horizontal lines in the corner to open the menu
Select "My Account"
  • Select "My Account"

Select "My Account"

Select "Transfer Tickets"
  • Select "Transfer Tickets"

Select "Transfer Tickets"
Use the bracket next to the event(s) you are transferring tickets from and click the box next to each relevant ticket
  • Use the bracket next to the event(s) you are transferring tickets from and click the box next to each relevant ticket

Use the bracket next to the event(s) you are transferring tickets from and click the box next to each relevant ticket
Fill in Mobile number of recipient or click "Use Email Instead" to send tickets with an email address
  • Fill in Mobile number of recipient or click "Use Email Instead" to send tickets with an email address

Fill in Mobile number of recipient or click "Use Email Instead" to send tickets with an email address
Confirm transfer information, or click "Change" to edit recipient's info. Click "Transfer (#) Ticket" button when ready
  • Confirm transfer information, or click "Change" to edit recipient's info. Click "Transfer (#) Ticket" button when ready

Confirm transfer information, or click "Change" to edit recipient's info. Click "Transfer (#) Ticket" button when ready
Confirmation screen and transfer summary
  • Confirmation screen and transfer summary

Confirmation screen and transfer summary
From "My Account," scroll down to Pending Transfers. To cancel a transfer, open the bracket and select "Cancel Transfer," then confirm
  • From "My Account," scroll down to Pending Transfers. To cancel a transfer, open the bracket and select "Cancel Transfer," then confirm

From "My Account," scroll down to Pending Transfers. To cancel a transfer, open the bracket and select "Cancel Transfer," then confirm

How to Accept a Transfer

4 screenshots showing how to accept transferred tickets

Instructions to accept a transfer:

  1. Locate the Email or Text Message that reads "[Name of sender] wants to send you [#] ticket(s) and click the link to accept
  2. On the browser window that opens, tap Accept Transfer
  3. Sign In or click Create Account 
  4. From a mobile browser only, tap the Add to Wallet icon (access via My Account if downloading separately from accepting the transfer)
How to accept a ticket transfer
Locate the Email or Text Message that reads "[Name of sender] wants to send you [#] ticket(s) and click the link to accept
On the browser window that opens, tap Accept Transfer
Sign In or click Create Account
From "My Account," located "My Upcoming Events" and tap the event you're attending
From a mobile browser only, tap the Add to Wallet icon
Depending on your device, there may be multiple screens/clicks to add to your digital wallet. Once complete you will have a QR code to scan