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My Sac State Portal
The Home Base for Every Hornet
The My Sac State portal is the official 24/7 online dashboard where students, faculty, and staff can manage their account, access campus information, process administrative and academic tasks, and explore services customized for their unique journey - all from any location and any device. To access the My Sac State Portal, you’ll need to set up your My SacLink Account.
New My Sac State Portal Experience
Drawing on recommendations from the Student e-Lifecycle Business Process Mapping Project, insights from Usability Research Studies, and findings from the President’s Listening Tour, this campus-wide initiative draws inspiration from leadership, faculty, staff, and students to develop a framework for enhancing the portal experience.
These enhanced experiences will be introduced gradually to cater to each campus audience. The My Sac State portal will undergo continual updates based on annual user feedback over the next few years, enabling us to refine and improve the portal based on user input.
Putting more "my" into my.csus.edu - that's the goal of the upcoming My Sac State Portal Project. Learn more about this campus-wide initiative to better support every Hornet's unique journey in a modernized, responsive, and single-platform online resource. The new My Sac State Portal features:
- A Modern Design
- Personalized Content & Quick Links
- Canvas Announcements & Due Dates
- Featured Events
Campus Collaboration
From Steering Committee and Project Core Team leadership, to usability research studies, focus groups, and interviews to capture user requirements, the portal project has engaged with every division and department to ensure comprehensive plan development and training and support to ensure a successful campus-wide adoption.
The My Sac State Portal project was born out of the findings from the "Student e-Lifecycle" project. The "Student e-Lifecycle" project’s goal was to ensure comprehensive student support through a concise and secure online presentation of key information. The project was completed in January 2024 and provided the following set of recommendations for improving the My Sac State portal.
Redesign and Access
- Phased redesign of My Sac State portal, utilizing new software with a mobile-friendly design
- Centralized dashboard with SSO access to key tools
- Single-sign on (SSO) access to Canvas, Student Center, Email
Enhancements and Personalization
- Personalized content, news ribbons, modern design
- Clearly actionable links and personalized notifications
- Forms and Online Services page categorizing all available services
- Intentional language will create a sense of community and belonging while reducing confusion for students
- Organized sections, for example, Financial Aid, Academic, Support, Help
Future Phases and Communication
- Future phases targeting announcements based on student level
- Communication campaigns for faculty/staff awareness as well as student groups, such as incoming freshman, transfer students or graduating students – with differing interests, priorities and needs
- Home screen/dashboard with Advisor details and course links
- Housing and Meal Plan section with amounts due and announcements
From project scope through to launch, the Steering Committee and Project Core Teams guide the progress of this campus-wide initiative, providing leadership, key division/department representation, resource support, and communications/promotional advocacy.
| Division/Department |
|---|
| Steering Committee |
| VP & CIO, IRT |
| AVP, Academic Technology & Deputy CIO |
| AVP for EMSS |
| Interim Vice Provost |
| Senior AVP for Human Resources |
| AVP for Student Affairs/Dean of Students |
| Executive Director, Universal Access and Inclusion |
| Director, Digital User Experience |
| Associate Vice President, Financial Services |
| Project Core Team |
| Student Service Center |
| Bursar |
| Health Center |
| IRT |
| EMSS |
| Academic Advising (Student Affairs) |
| Faculty Success (Academic Affairs) |
| ASI Rep |
| Orientation |
| Housing |
| HR/Payroll |
| Library |
| University Communications |
| Career Center |
Share Feedback
How has your experience with the new My Sac State Portal been? We’d love to hear your thoughts.
Resources
The video below is an overview of the My Sac State Student Portal. Additional information is available in the How to Access the My Sac State Student Portal article.
Learn more about the Staff Portal in the How to Access the My Sac State Staff Portal article.
Learn more about the Faculty Portal in the How to Access the My Sac State Faculty Portal article.
Learn more about the Guest Portal in the How to Access the My Sac State Guest Portal article.
Get Support
Located in AIRC 2005, the IRT Service Desk team is your go-to for technology services and support - with a variety of ways you can connect with us.