A Good Laugh!

On p. 172 the authors say, “Once the first seven stages [of the Quality Function Deployment Model] are firmly and completely in place, the remainder of the process [solution design and implementation] takes care of itself.”

On p. 172 the authors say, “Once the first seven stages [of the Quality Function Deployment Model] are firmly and completely in place, the remainder of the process [solution design and implementation] takes care of itself.”