Benefits Communication Management:

Planning and Executing the Communication

        Developing the message:

            -Being efficient, factual and honest

            -Knowing when to be serious and humorous

            -Conveying employee choice, as appropriate

            -Managing expectations

            -Controlling legalese

Choosing a Method of Benefits Communication:

    -Measuring Use, Comprehension and Usability

    -Error Analysis

    -Cost-Benefit Analysis

    -Risk Assessment

    -Benchmarking

           -Timing of communication