Competitiveness (36): How effectively an organization meets the wants and needs of customers relative to others that offer similar goods and services.
Distinctive Competencies (41): The special attributes or abilities that give an organization a competitive edge.
Environmental Scanning (43): The considering of events and trends that presents threats or opportunities for a company.
Goals (38): Provide detail and scope of the mission.
Operations Strategy (42): The approach, consistent with the organization strategy that is used to guide the operations function.
Order Qualifiers (43): Characteristics that customer perceive as minimum standards of acceptability to be considered as a potential for purpose.
Order Winners (43): Characteristics of an organization’s goods or services, which cause it to be perceived as better than the competition.
Productivity (47): A measure of the effective use of resources, usually expressed as the ratio of output to input.
Quality-Based Strategy (46): Strategy that focuses on quality in allphases of an organization.
Strategies (38): Plans for achieving organizational goals.
Tactics (38): The methods and actions taken to accomplish strategies.
Time-Based Strategy (46): Strategy that focuses on reduction of time needed to accomplish tasks.