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Operations and Network Support

Who We Are

The Operations and Network Support (ONS) group consists of 19 highly-skilled employees who perform a variety of complex tasks to install, maintain, upgrade, operate and protect the University's investment in its information technology. The OSS Manager oversees several Network and Operating Systems Analysts and the Operations staff which includes the Data Center Coordinator, Computer Room Operators, and several part-time Student Assistants.

The primary purpose of this group is to keep the campus central computing systems operational, secure, up-to-date and efficient; keep the campus-wide network operational, secure and efficient; and to provide technical assistance to other staff within Information Resources & Technology (IRT).

Systems and Services Supported

  • Active Directory Services
  • Active Web Content Development Environment
  • Administrative Computing (IBM Mainframe, CMS Portal)
  • Automatic Test Scoring and Data Conversion
  • Campus Network Connectivity
  • Campus Network Upgrade Planning and Implementation
  • Campus Web Servers
  • Data Backup and Offsite Data Security
  • Database Hosting
  • Departmental Server Hosting
  • Dial-in Campus Network Access
  • DNS / DHCP / NTP
  • Exchange Server Cluster
  • File and Print Services
  • Internet Gateway and Campus Backbone
  • Listproc and News Groups
  • Network Security
  • OneCard
  • Printing (high-volume laser, labels, greenbar)
  • SacLink
  • SPAM and Virus Filtering
  • TEALE Gateway
  • Video Streaming
  • Virtual Private Network (VPN)
  • Virtual Server Hosting
  • WebCT
  • Wireless Access