Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals. We actively engage our faculty, staff, and students to deliver high quality resources and responsive services that meet current and future campus technology needs. IRT is committed to communicating clearly, operating transparently, and taking a data-driven approach to continuous improvement.
Job Id – 101748
Job Summary This Analyst/Programmer Career Application Developer provides software development support for enterprise applications - primarily CMS (PeopleSoft) Student Administration and other ancillary systems as assigned. The position performs software requirements analysis, database application design and programming to deliver and support PeopleSoft systems. The incumbent consults with clients to better understand their enterprise software needs and performs all software consultation and development functions with a keen understanding of information security and accessibility requirements. Partners with campus clients in running, growing and transforming campus systems as directed by leadership. The position also requires expertise in the use of required new hardware, software and tools required to achieve clients' software development needs.
Note that while the preponderance of the duties assigned to the incumbent is PeopleSoft programming and analysis, there is still a significant technical and user consulting aspect to this position. The incumbent is required to research and understand PeopleSoft subject matter in multiple module areas.
Job Id – 101763
Job Summary Information Resources and Technology provides essential information technology services for campus operations and innovative technology solutions to facilitate the accomplishment of strategic campus goals.
This Operations Systems Analyst - Career position reports to the Senior Director of Operations and Network Services (ONS). This position will work closely with the ONS team to provide Microsoft email Exchange OnPrem or Office 365 cloud services administration support for the campus as well as general support for critical Windows servers and applications.
Job Id – 101801
Job Summary The Network Analysts Career works as part of a Network Services team in the Information Resources and Technology Division to design, operate, maintain and optimize enterprise grade network services to the university. The duties of this position emphasize network design, administration and support for data networks. The Network Analyst is expected to have core network analysis and management skills appropriate to campus network operations across a broad spectrum of network architectures and functions. The incumbent is also expected to apply those skills to network and application performance monitoring and optimization tasks.
Job Id – 101786
Job Summary This position is a part of the Customer Service and Desktop Support teams and is responsible for creating and maintaining service requests, custom applications and existing modules in ServiceNow.The incumbent will implement new modules in ServiceNow.The incumbent will assist with ServiceNow table maintenance and ServiceNow administration.The incumbent will create service request workflows.The incumbent will write and maintain documentation including training material and knowledge base articles.The incumbent will manage small to medium sized projects.The incumbent will create reports and performance analytic metrics.The incumbent will provide user training to faculty, staff and students.
Job Id – 101818
Job Summary The Desktop Support consultant provides technology consulting to campus customers in the areas of hardware and software support. This includes problem diagnosis, research and resolutions as well as installation, repair and configuration. Documentation of problems and solutions is also required to support the effective use of technology by faculty, staff and students across the entire campus. The position also provides support of university owned workstations, laptops, printers, peripherals and smartphones as well as related productivity and/or repair tools.
Job Id – 101829
Job Summary The Senior Director of Business Intelligence and Data reports to the Chief Information Officer and leads and manages a high-performing team of analysts, developers and modelers.The Director of Business Intelligence and Data is responsible for delivering a sustainable business intelligence platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes: Oracle, Cognos, Data Manager, SPSS Modeler and Tableau.